Privacy Policy
Privacy Policy
Effective Date: July 30, 2026
Frobaby Productions LLC (“Frobaby Productions,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit frobabyproductions.com or related webpages, communicate with us, request information, book our services, or otherwise interact with our business.
1. Contact Information
Frobaby Productions LLC
P.O. Box 706
Haleiwa, HI 96712
United States
Email: events@frobabyproductions.com
2. Personal Information We Collect
The personal information we collect depends on how you interact with us.
Information You Provide Directly
We may collect information that you submit through our website, inquiry forms, questionnaires, scheduling tools, email, telephone, text messages, social media, client portals, contracts, or other communications.
This information may include:
- Your name
- Email address
- Telephone number
- Mailing or billing address
- Wedding or event date
- Venue and event location
- Guest count
- Event schedule
- Services or packages requested
- Music preferences
- Cultural or religious event details
- Budget or pricing preferences
- Names and contact information for planners, vendors, or other event contacts
- Messages, consultation notes, and other information you choose to provide
- Contract, questionnaire, invoice, and event-planning information
- Reviews, testimonials, photographs, videos, or other content you submit to us
- Marketing preferences and email subscription status
- Information about your interactions with our emails, such as whether an email was opened or a link was selected
Please do not provide sensitive personal information unless it is reasonably necessary for us to provide the requested services.
Payment Information
Payments may be processed through third-party payment processors or client-management platforms. We generally do not directly receive or store complete credit-card or bank-account information. Payment information is handled according to the privacy and security practices of the applicable payment provider.
We may retain transaction records, payment status, invoice information, and other records needed for accounting, tax, contractual, and business purposes.
Information Collected Automatically
When you visit our website, we and our service providers may automatically collect certain technical and usage information, including:
- Internet Protocol address
- Browser type
- Device type and operating system
- Approximate geographic location
- Referring webpage or advertising source
- Pages viewed
- Links or buttons selected
- Date and time of visits
- Time spent on webpages
- Cookie, pixel, and similar technology identifiers
- Information about interactions with our website, forms, and advertisements
We may use cookies, tracking pixels, analytics tools, and similar technologies to operate the website, understand how visitors use it, improve our marketing, measure advertising performance, and maintain security.
Information From Other Sources
We may receive information from third parties, including:
- Wedding directories and referral platforms
- Wedding planners, venues, and other vendors
- Social media platforms
- Advertising and analytics providers
- Client-management and scheduling platforms
- Payment processors
- People who refer you to us
- Publicly available sources
Information received from third parties may be combined with information we collect directly.
3. How We Use Personal Information
We may use personal information to:
- Respond to inquiries and requests
- Determine our availability
- Prepare proposals, pricing, and service recommendations
- Schedule consultations
- Create and administer client accounts or portals
- Prepare and manage contracts, invoices, and payments
- Plan, coordinate, and perform weddings and other events
- Communicate with clients, planners, venues, vendors, and event contacts
- Customize music, entertainment, production, and event services
- Provide customer service
- Send administrative notices, reminders, and event updates
- Send automated follow-up emails, educational content, service information, and promotional communications after you submit an inquiry
- Request feedback or reviews
- Improve our website, services, packages, and client experience
- Understand website traffic and user behavior
- Measure and improve advertising and marketing campaigns
- Detect and prevent fraud, misuse, security incidents, or unlawful activity
- Enforce contracts and protect our legal rights
- Comply with accounting, tax, insurance, legal, and regulatory obligations
- Establish, exercise, or defend legal claims
- Complete a business transaction such as a merger, financing, sale, or transfer of assets
We may also use information for other purposes disclosed when the information is collected or with your permission.
4. Cookies and Similar Technologies
Our website and service providers may use cookies, pixels, tags, scripts, and similar technologies.
These technologies may be used to:
- Keep the website functioning properly
- Remember settings and preferences
- Understand website traffic and visitor behavior
- Determine how visitors found our website
- Measure form submissions and other conversions
- Evaluate advertising performance
- Create or measure advertising audiences
- Prevent fraud and improve website security
- Measure interactions with emails and marketing communications
Depending on the tools installed on our website, information may be processed by providers such as Google, Meta, website hosting companies, analytics providers, advertising platforms, or embedded-content providers.
You can control certain cookies through your browser settings. Blocking cookies may affect some website features. You may also be able to adjust advertising preferences through the privacy settings provided by the applicable advertising platform.
Our website may not respond to all browser “Do Not Track” signals because there is not a universally accepted standard for responding to them.
5. How We Disclose Personal Information
We may disclose personal information to the following categories of recipients when reasonably necessary.
Service Providers
We may use third parties to help operate our business, including:
- Website hosting and security providers
- Client-relationship and event-management platforms
- Payment processors
- Email and communication providers
- Scheduling providers
- Cloud-storage and document-management providers
- Analytics providers
- Advertising and marketing platforms
- Accounting, bookkeeping, insurance, and legal providers
- Technology support providers
- Contractors and team members who assist with an event or contracted service
These providers may access personal information only as reasonably necessary to perform services for us or as otherwise permitted by their agreements and applicable law.
Event Professionals and Contacts
When necessary to plan or perform an event, we may share relevant information with your:
- Wedding planner or coordinator
- Venue
- Photographer or videographer
- Musicians or performers
- Rental or production providers
- Other vendors
- Authorized family members or event contacts
We limit these disclosures to information reasonably needed for planning, coordination, safety, or performance of the event.
Legal and Safety Disclosures
We may disclose information when we reasonably believe disclosure is necessary to:
- Comply with a law, regulation, subpoena, court order, or legal process
- Respond to a lawful government request
- Investigate suspected fraud, misuse, or unlawful activity
- Protect the safety, rights, property, or security of our clients, team, business, or others
- Enforce our agreements
- Establish, exercise, or defend legal claims
Business Transactions
Personal information may be disclosed or transferred in connection with a proposed or completed merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.
6. Sale and Sharing of Personal Information
We do not sell personal information for monetary compensation.
We may allow analytics or advertising providers to collect website activity through cookies, pixels, or similar technologies. Under certain state privacy laws, some of these activities may be considered “sharing,” targeted advertising, or a form of sale even when no money is exchanged.
Where required by applicable law, you may have the right to opt out of these activities. To submit a request, contact events@frobabyproductions.com.
7. Email and Text Communications
When you submit an inquiry, request pricing, schedule a consultation, or otherwise provide your contact information, we may send you automated email communications related to our services.
These emails may include:
- Responses to your inquiry
- Pricing and package information
- Wedding-planning resources
- Information about our DJs and services
- Follow-up reminders
- Testimonials and event examples
- Educational content
- Promotional or marketing messages
You may unsubscribe from automated marketing emails at any time by selecting the unsubscribe link included in the email or by contacting us at events@frobabyproductions.com.
Unsubscribing from marketing emails will not prevent us from sending necessary non-promotional communications related to an active inquiry, consultation, contract, payment, booking, or scheduled event.
We do not currently send automated marketing text messages.
We may communicate with you individually by text message when you provide your telephone number, contact us by text, or when texting is reasonably related to an inquiry, consultation, booking, or event. You may ask us to stop nonessential text communications at any time.
8. Photographs, Videos, Audio, Reviews, and Social Media
In connection with our services, we may receive or create event photographs, videos, audio recordings, testimonials, reviews, social-media posts, and other event-related content.
Our use of this content for advertising, portfolio, promotional, or social-media purposes is governed by our contracts, releases, permissions, platform settings, and applicable law.
Please contact us if you have concerns about content appearing on a channel controlled by Frobaby Productions. We will review reasonable requests, although we may not control content that has been published or shared by third parties.
9. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.
The retention period may depend on:
- Whether you become a client
- The duration of our relationship
- The nature of the information
- Contractual obligations
- Accounting and tax requirements
- Insurance requirements
- Applicable statutes of limitation
- Dispute-resolution or legal needs
- Fraud-prevention and security needs
- Whether you remain subscribed to marketing communications
For example, we may retain contracts, invoices, transaction records, event records, and business communications after an event to satisfy tax, accounting, insurance, contractual, and legal obligations.
When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it.
10. Your Privacy Choices and Rights
Depending on where you live and subject to applicable law, you may have the right to request that we:
- Confirm whether we process your personal information
- Provide access to certain personal information
- Correct inaccurate personal information
- Delete certain personal information
- Provide a portable copy of certain information
- Explain the categories of information collected and disclosed
- Restrict or object to certain processing
- Allow you to withdraw consent
- Opt you out of certain targeted advertising, sales, or sharing
- Stop sending marketing communications
To submit a privacy request, email events@frobabyproductions.com with the subject line “Privacy Request.”
Please describe your request and provide enough information for us to identify the relevant records. We may need to verify your identity before completing a request.
We may deny or limit a request when permitted by law, including when information must be retained for contractual, accounting, tax, security, legal, or evidentiary purposes.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
11. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no website, electronic communication, transmission method, or storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.
12. Third-Party Websites and Services
Our website may contain links to or embedded content from third-party websites and services, including social media platforms, video or music platforms, wedding directories, scheduling services, client portals, payment providers, and other vendors.
These third parties may collect information according to their own privacy policies. We do not control and are not responsible for their privacy, security, or data-handling practices. We encourage you to review their policies before providing personal information.
13. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through our website.
If you believe a child under 13 has submitted personal information to us, contact events@frobabyproductions.com so that we can review and, when appropriate, delete the information.
Information concerning children who attend an event may appear incidentally in event photographs or videos. The handling and promotional use of event media are governed by applicable agreements, permissions, and law.
14. Visitors From Outside the United States
Frobaby Productions is based in the United States. If you access our website or submit information from another country, your information may be processed and stored in the United States or other locations where our service providers operate.
Privacy laws in those locations may differ from the laws where you live.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, legal obligations, or business practices.
When we make changes, we will update the effective date at the top of this page. Material changes may also be communicated through the website or another appropriate method.
16. Contact Us
For questions, concerns, or privacy requests, contact:
Frobaby Productions LLC
P.O. Box 706
Haleiwa, HI 96712
United States
